"We were experiencing a very severe
virus problem on our PC's, to the point that we would be shut
down for days at a time on a regular basis.
Our regular IT and another company we brought in were never able
to solve the problem with the onslaught of virus attacks.
We called Newport Networks from the phone book as a desperate
measure. Much to our surprise, they responded that same
day. We found them to be extremely professional and
knowledgeable. I am happy to tell you that
within hours they had diagnosed the problem and had
a solution in place.
We have been virus-free now for many months.
They are our new support for our in-house operations and we would recommend them highly to
any company."
Cynthia L. McGinnis, Controller
Hippo Golf Company, Inc.
Orange, California
"Newport
Networks has handled our Southern California locations
for several years. Guy Rein and his staff are very
knowledgeable and have performed any work we've needed
admirably. And, as a matter of fact, we use them as
problem solvers if we run into network issues we can't
resolve locally or elsewhere in the country.
We had a problem routing through a Unix server and I
could not understand or solve the problem. We turned to NNI and they were able to
solve a very difficult problem for us."
Alan Anderson, System Administrator
Fresh America Produce
Arlington, TX
"We
manufacture circuit boards and depend on email to do a
lot of our data transfers. Several years ago I was
assigned to be in charge of the company's computers and
servers. I'm virtually computer illiterate. So,
when Newport Networks came in to help me they took the
time to explain everything to me. They were
wonderful about that!
Often I would have to call for help on an emergency
basis. Newport Networks would come almost
immediately and would stay until the problem was
solved. I can call them at any time, any day, and
know that I'll get a call back within an hour, weekends
included!
Last year we changed Internet providers. It was a
nightmare! I worked closely with Newport Networks
for eight months as we made the transfer. The
transition was completed on schedule without any email
or Internet downtime!"
Nancy Alaksin, Purchasing Agent
Velie Circuits, Inc.
Costa Mesa, CA
"I've
worked with Newport Networks for about five years at two
different companies. The biggest issue for me is
that when I call for help it's always important to
them. There has never been a time when I
felt....well, I'm just not that important.
Newport Networks is excellent to work with. I always get a
quick response from them. They are always on time
and get right to work. They listen to what you
say. They are like a doctor who actually listens
to your symptoms! They listen carefully and ask
the appropriate questions to find out what the problem
is. That is terribly important!
No matter what the problem, a crashed server, virus
attacks, or just a loose cable -- they fix the problem
and never make you feel stupid. That's why I like
working with the people from Newport Networks!"
LuAnn Baxter
New West Home
Newport Beach, CA
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